OUR PROMISE
OUR PROMISE
This page was last updated: January 28, 2008
Our Affilliate Farms Share These Basic Values and Goals...

We believe in honesty, integrity and a job well done.  We hope to set ourselves apart from the crowd by always being upfront about our horses...even if that means the loss of a sale.  We will tell you the good and the bad of every horse as we see it to help you make an educated, well thought out decision.  We Encourage Farm Visits.

We will deal with our customers in a respectful and professional manner at all times.  If you feel you are being treated any other way, please do speak up.  We strive to do our best each and every day, but we are only human.  We  can fall behind and need to know when we do.

We will do our best to help you with every aspect of your purchase, from start to finish.  We want you as a lifelong customer and can offer support and future discounts.

We will do everything in our power to uphold the integrity this breed has come to be known for.  The Gypsy Horse is an honest horse with a big heart.  We hope to bring continued breed recognition worldwide to this amazing horse and maintain relationships on every continent. 

We want to provide you with the customer service you deserve, every step of the way.  Most of us have full time jobs in addition to the horses so please be patient with us.  We each are passionate about what we do, and do all we can in the time we have.  Our horses are a part of our families and their care is our priority.  Sometimes the best way to see the horses is to visit with us in person.

We guarantee your purchase 100%.  Returns within 30 days will be given a refund or full exchange credit
(your choice).  If you find you can not keep your horse after the 30 days, we will gladly help place your horse
any time...at your place or ours. 


OUR HORSES AND THEIR PROMISE

ALL of our horses will be wormed, vaccinated, and given
a health certificate before traveling home with you. 

Each horse will be EIA negative.

Hoofcare is essential in this breed!  We will make every effort to have our horses feet trimmed just prior to departure.

Handling and Love are two of our major focuses with this breed.  As some come from the fields of England and Ireland where daily human interaction is not the norm, care is spent adjusting these horses...turning each and every one of them into a loving family member.  We work dilligently on teaching our horses to lead, tie, and stand for grooming.  Some will have advanced handling and training depending upon the time in our care.